C O N T A C T   U S

EMERGENCY CONTACTS:

All requests will be attended with high priority within the next 24 hours

• 24/7 National Customer Support [USA & Canada only], at: NCSupport@markheavy.com [only active clients, please provide Client Code]
• 24/7 International Customer Support [except Canada & USA]: ICSupport@markheavy.com  [only active clients, please provide Client Code]
• Turnkey Projects in Progress Technical Support, at: TKPTechSupport@markheavy.com  [Attn.: Eng. Randall Stevenson, please provide Client Code]
• Warranty Systems Coverage & Claims, at: MHIWarranty@markheavy.com [only active clients, please provide Client Password #]
• For National Sales Districts [USA & Canada only]: Emergency Delivery and/or Shipment of Parts & Components Status, at: NatEmergencyParts@markheavy.com [please provide Client Code #]
• For International Sales Districts [except Canada & USA]: Emergency Delivery and/or Shipment of Parts & Components Status, at: IntEmergencyParts@markheavy.com [please provide Client Code #]

STANDARD CONTACTS:

• Existing Suppliers Relations, at: ESRunit@markheavy.com [Please provide its Password Code]
• New Suppliers Registration, at: NSRunit@markheavy.com [Please fill it up the Supplier Registration Form we'll send you]
• For Quality Assurance Inspection Schedules: QAISchedule@markheavy.com New Distributors Contact us, at: info@markheavy.com
• New End Customers Sales District assignment, at: NECustomer@markheavy.com or NECustomer@WMHC.com [please provide Country and general information]
• For Distributors Network Financing Request, at: DNFinancing@markheavy.com  or DNFinancing@MHF.com [Distributors with signed Agreement only, please place clearly your Financing request]
• For End Users [Usuarios Finales] Financing Request:, at: EUFinancing@markheavy.com or EUFinancing@MHF.com [End Users with Sales Contract in Progress only, please place a clearly Financing request]
• For Manufacturing Order Status, at: MOStatus@markheavy.com [Distributors and End Users: Please provide Client Code #]
• For Pre-Shipment Inspections Schedules, at: PSISchedule@markheavy.com [only for active Distributors & End Users with done payments or financing arrangements]
• For Shipment / Maritime Freight Shipment Quotations, please send a request at: Maritimeservices@MARKSL.com
• National Shipping Status Information [USA & Canada only], at: NSStatus@markheavy.com [only active Distributors & Clients, please provide Password Code]
• International Shipping Status Information [except Canada & USA], at: ISStatus@markheavy.com [only active Distributors & Clients, please provide Password Code]
• For After Shipment Inspection Schedules [CIF position], at: ASISchedule@markheavy.com [Please provide its Client Code and its Freight Forwarder Agent Code]
• Events, and Publications, at MHIEvents@markheavy.com
• For Insurance Policies Affairs, at: InsuranceAffairs@markheavy.com
• For New Potential Employees Hiring Procedures, at: HHumanResources@markheavy.com [Please send a complete Resumee  and/or Curriculum Vitae {General Info-Studies-Experience-References-Affidavits and/or Recomendations-Personal History} with update picture and copy of proof of ID's & documents; you'll receive a straight answer within the next 10 working days]
• For International BID's Governments acquisitions and/or general inquiries from Governments [Central Ministries, Municipalities, etc], [Licitaciones Publicas Internacionales], at: WMHC-COO@markheavy.com  or GovRelations@WMHC.com at the Attention of Mr. Alfred Quintero, President & CEO, W*MHC
• For USA & Canada Sales, please send clearly Contact Name, State or Province, City, phone # and a short message at: USAinfo@markheavy.com  or NatSalesInfo@WMHC.com
• For International Sales [except Canada & USA], please send clearly Contact Name, Country, City, phone # and a short message at: IntSalesInfo@WMHC.com
• MHI Management Corporate Headquarters in CANADA,  at: MHICorporate@markheavy.com
• MHI Management Corporate in USA, only for Government Affairs matters: mhiceo@markheavy.com
• CAN MHI Foundation, at: CMS-RPF@markheavy.com
• Headquarters in Canada.- Industrial Administration, Suppliers,Manufacturing, Logistics, Shipment:                                                                                                                                                                                                                                                                Industrial Park at West Sheet Harbour, 102 Mc Innis Drive, City of Sheet Harbour, Nova Scotia, B0J 3B0, Canada; [& Atlantic SteelWorks, a Division of CAN MHI Industries]. 116Km North of City of Halifax on Hwy # 7 / 76 Km East City of New Glasgow.          
• AERIAL VIEW >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 
• Corporate Phones in Canada: 902.443.6916 / 902.465.6142 / Fax: 902.443.4375 .
• HR, Accounting / Receivables & Payables Office: 19 Cascade Drive, Halifax, NS, B3M 1Z4, Canada
• Mailing Address in Canada: 1959 Upper Water Street, 1800 Purdy’s Wharf Tower 1, Halifax, Nova Scotia, Canada B3J 3N2 
• Mailing Address in USA: 1835 E. Hallandale Beach Blvd - Ste 466, Hallandale Beach, Fl, 33009, USA
• Corporate Phone in USA: 954.588.7514 / Fax: 954.454.5121
• General Inquiries by E-Mail (answer within next 24 hours): info@markheavy.com

GENERAL INSTRUCTIONS TO CONTACT US:

For Product Line and/or Sales Information, once you open any of the links below, please we will appreciate if you can properly identify your Client clasification and geographical area where have place your Institution or Business, and mail us, according to the following instructions: 

* Central Governments, International Institutions and/or Municipalities, please e-mail to InfoWMHC@markheavy.com,  or to the addresses marked with the General Client Code: Governments-Institutions-Municipalities - GIM, at our Regional Subsidiary Company .

* New Regional Distributors and Dealers, please e-mail to the specific address marked with the General Client Code: Regional Distributors Dealers - RDD, at our Regional Subsidiary Company.

* New End Users, please e-mail to the specific address marked with the General Client Code: New End Users - NEU, at our Regional Subsidiary Company.